Decagon
Series BAI customer support agents that handle complex enterprise workflows autonomously
AI Customer SupportTotal Raised: $100M👥 51-200 Employees📍 San Francisco, USA
About Decagon
Decagon builds enterprise AI customer service agents that resolve complex customer tickets autonomously. trusted by brands like Eventbrite, Bilt, and ClassPass, Decagon's agents integrate with internal APIs to issue refunds, update orders, and resolve multi-step customer inquiries.
Founders & Leadership
Jesse ZhangCo-Founder & CEO
Ashwin SreenivasCo-Founder & CTO
Investors & Backers
Funding History
2 roundsSeries BLATEST ROUNDValuation: $650M
Oct 15, 2024RAISED$65M
INVESTORS
Open Careers at Decagon
15 open rolesSales•San Francisco
Posted Mar 20, 2026Onsite
Sales•San Francisco
Posted Apr 29, 2025Onsite
Engineering•San Francisco
Posted Aug 22, 2025Onsite
Deployment Strategists•San Francisco
Posted Mar 26, 2026Onsite
Engineering•San Francisco
Posted Feb 10, 2026Onsite
Sales•Remote
Posted Nov 12, 2024Remote